DO NOT USE Let’s Get Moving Edmonton!
Using this moving company was one of the most awful, unprofessional, and stressful experiences in my life. I had the movers booked for 10:30 - 11:30 AM, it was nearly 2:00 by the time movers arrived. I specifically asked for this time because I had the moving elevator booked in the new apartment from 12:00 - 3:00. I was told that they would be bringing wardrobe boxes, those were not brought. When the truck finally arrived at the new apartment, there were other movers there who had scheduled the moving elevator so this made it take significantly longer to unload - if they would’ve arrived on time this would’ve gone way quicker. At first, my partner and I left to let them do their job. But upon arriving back to our new apartment, we find them sitting in their truck doing nothing. After being 3 hours late keep in mind. After seeing how they were handling our valuables - we were horrified and had to stay close by. Instead of using moving equipment like hand trucks or floor dolly’s, they were manhandling heavy furniture and stealing shopping carts from the nearby Safeway to use. I was a labourer for nearly 4 years, and seeing them do everything the least efficient way possible was mind boggling. They broke picture frames, potted plants, and my bed frame. I watched a worker shove my metal tv stand into my other boxes really hard. Against fragile goods. I walked into my apartment to find them under my sink chugging water, I received an INCREDIBLY racist text message from one of the movers. This has been the most unprofessional thing I’ve ever witnessed in my life. I was told multiple times that customer service would be reaching out to me in order to make things right but haven’t heard anything. So instead, I’m writing this review to hopefully warn someone from every having to go through the trouble and stress of dealing with this awful, disgusting company. Would never recommend to anyone.