u/charteusekitten

Hi all

I’ve got an iPhone 12 and a new Belkin Boost Charge 10k power bank which will only charge intermittently 95% of the time and I don’t know what the solution is.

The iPhone 12 charges consistently when plugged into the wall on a USB C plug. Occasionally it will charge solidly on the power bank with the same USB C cable that doesn’t work 95% of the time and the cable is pretty new. I’ve tried using the USB A port with a different cable and it is always intermittent. I have an iPhone SE which charges without issue on the power bank on both ports using the same cables.

Does anyone know what the issue might be and how to fix it? I’ve got a trip coming up and don’t want to get myself stranded. Thanks! 🧐