Can I ask my money back from CS?????
First of all, for people who kept asking why the crowd are being so negative about CS here lately, I’ve been on the platform for decades and had so many good memories. But the recent update is just a fucking joke.
I can’t send a single couch request. It just didn’t let me. I tried different browsers, different devices, different day and it just didn’t let me send. So I ended up trying message function, which sent successfully but none of them was read and also the word count is limited. Based on the feedback here, I guess they probably didn’t even receive it.
Taking away the last login is the stupidest thing I can ever think of in a platform like this. This is an indicator for us to see it it’s even worth sending a request. Like why would you send request to someone last login 10 years ago. They claimed that the search should be accurate. Not even the date, the search can’t even get the location right. When I searched for “host in somewhere” I had to click into the profile to only find that the host does not live in that somewhere I searched but god knows where nearby. And there are hosts in the somewhere I searched, I find one every five profiles I browsed.
Not to mention the ugly new website and horrible UIUX. The website now can’t even fulfill the basic need of this community. I probably wouldn’t care so much if it looks like a dating app or whatsoever if it does what it supposed to do, search and request. I have raised help requests with CS but didn’t get any single responses after days. In the meantime, I signed up for BeWelcome and Coucher based on the review here and immediately had some good responses. Of course there are much less people on those two platforms.
It’s not sad I’m mad cuz they started charging, and I paid, even when I didn’t use it at all for years just to support the community and also I just like reading profiles. Makes me remember the days when I was young and can travel freely. And I when I want to get back to it, I got back to this shit. Maybe should have done it a month earlier.