u/citizenjimmy

I have a friend who works for a guy running a 10 year old version of CV on an antique computer that's on its last legs. They want to replace the computer but they've lost the disc with their copy of CV. The shop owner claims he's called Cabinet Vision and they will not provide him with a link to download his version of the software or send them a new disc and insists he needs to order a current version. I suspect he's asking them the wrong questions because this seems unusual for a software company in my experience.

Has anyone tried to get a replacement disc or download link from CV in the past and how did you go about it?