SES complaint rate
I run a small SaaS that sends 2,000 - 5,000 emails via SES per day. Things have been going fine for the last 12+ months, no major issues with SES.
Then in the last week, a scammer found my service and used it to spam emails, specifically `gmx.de` emails for some reason. Caught them and fixed and built in some safeguards. But now I'm getting a lot of email abuse complaints, which is causing my historic complaint rate to go up.
I'm now worried that AWS will pause my account/stop sending emails through SES. I'll probably quickly find another email provider as a backup.
But is there anything I should do? Should I proactively reach out to AWS support to give them a heads up? I really don't want to be cut off as SES is working very well for my use case.
