u/dhappyman0

After waiting over 2 weeks with no reply, figured I would see if anyone else is having issues contacting folks at TRMNL.
I’ve had a support ticket with my TRMNL X device not showing correct saturation levels and leaving artifacts behind. I’ve sent multiple emails but haven’t heard back in over 2 weeks.
Is their support team still working at TRMNL?

UPDATE: Ryan has been replying to the ticket thread and looks like my ticket may have gotten stuck, fingers crossed they keep up the awesome support and fast response times are the continued normal!