Am I being unreasonable
I rented a small house for two nights. When we arrived the house AC was off, not broken, off. The thermostat registered at 89 degrees. For other context it was 98 outside. We had 2 pups with us and honestly we should have just left, but we didn't. I sent a message to the host stating the above.
They apologized and I then asked for a partial refund. They asked what I thought was fair and I said 30%. Example: I paid 100 total so I wanted 30 refunded. Using my above numbers, they offered 14.50 because the 2nd night wouldn't be affected and the cleaning/VRBO fees are not something they get. Basically they offered around 30% of a single night, excluding the various fees.
In my POV, the place was not fit for habitation and only became so after the ac cooled the house to around 78. When we went to bed at 11, the house was still at 82.
Thoughts?