Germany – internet provider raised prices 6 months ago, did I miss the Sonderkündigungsrecht window?
Germany. 24-month DSL contract, currently in month 18. Six months ago I received a written notification that my monthly rate would increase by €4 starting the following billing cycle.
I only recently learned about § 56 TKG Abs. 4 (Sonderkündigungsrecht) — apparently this price increase should have given me a right to cancel immediately without penalty. But I didn't exercise it at the time because I didn't know about it.
My questions:
The law says the window is 3 months from receiving the price-change notification. Does that window run from when they notified me (6 months ago), or from when the price increase actually took effect?
Is there any argument that the window hasn't started yet, or is still running, given that the price increase is ongoing (I'm still being charged the higher rate)?
My contract ends naturally in 6 months anyway. Is there any value in trying to exercise the Sonderkündigungsrecht retroactively, or is it clearly time-barred?
The provider is a major national telco. I have the original notification email with the date. I'm not sure if the 3-month clock starts on the notification date or the effective date of the change.