u/enamoria

I ordered some whey protein (HSNstore) and the courier is SPRING (with Hermes being the last mile courier), and according to the tracking, the parcel was delivered to a "WunschAblageort: Vor der Tür". I do have Hermes account (linked to other email address), I guess Hermes just take the WunschAblageort from there? However, I never authorized any such instruction for this delivery, and the package never arrived at my address.

My claim was rejected, simply stating that the delivery was completed according to customer instructions. Both Hermes and HSN refused to refund/redeliver/try to find the package.

What I find particularly concerning is that it seems an assumption of authorization is made automatically (at my address), without verifying whether it was actually granted in this case. No further checks were carried out (e.g. incorrect delivery or loss after drop-off). It creates the impression that for any delivery marked as “WunschAblageort,” all responsibility is fully shifted to the recipient, regardless of whether the parcel was actually securely delivered or later disappeared. So essentially, any parcel can be left somewhere, potentially taken or lost, and the responsibility is automatically placed on the customer without proper review.

What should I do? The value is ~70eu.

A note for anyone that have a delivery with Hermes: be careful with WunschAblageort. If you did it once, Hermes will take it as "permanent" (dauerhaft), and you dont know when in the future you will have a problem with it. They don't check your delivery preference by your email or account, I guess they do it by address, so if you order from another email address by totally unrelated courier (international shipping with Hermes being the last-mile courier like my case), you might get surprised.

TLDR: The question is not about the test structure itself, but how it was conducted during exam day

Hi Reddit,

I will be taking my telc b1 test next week. Since I have been learning by myself, I have 0 understanding of how the test will be conducted. I will be taking the test at DeutschAkademie, and they asked me to spare the whole day for the test. I want to have a general idea of how the test will be conducted, so I can simulate the situation at home for better preparation.

So my questions are:

1. Is it true that the schriftlichen module will be handed over to us all at once i.e a testbook that contains Reading + Listening + Writing? If so, let's say if I am quick with Reading, can I look at the writing module (letter/email writing) and start writing it? In which order the schriftlichen test will be conducted (since with listening we have to follow instructions on the audio)

2. The listening part will be with headphone, or with loudspeaker? I've always practice with headphone, so if they only provide loudspeaker, I am afraid that I might be screwed. FWIW, I will be taking the test in DeutschAkademie Munich

3. How is speaking module conducted? I understand that there will be Vorarbeitungszeit when we have 20 minutes to look into the test and can write some notes. Can I bring the note + the test text to the exam room, or will I have to leave the test text in the Vorarbeitung room? This affects how I would note, so it is quite important

4. For speaking module, will we get to choose our partner, or will they assign? If they will be assigning partner, will partner assignment happened beforehand (i.e before the test day), or will it be on-premise i.e they pair us up bases on who showed up? I am afraid that if they paired us up beforehand and my partner doesn't show up, I might have to talk to the examiner, which means I don't have 20 minutes Vorarbeitungszeit (To me this sounds very weird, but my Prüfungstraining Zertifikat Deutsch telc B1 book says so).

I don't know if these questions were asked elsewhere but I cannot find them, so I apologize if my questions are duplicated. If you think there are anything that I would love to know apart from my questions, feel free to share.

Thank you very much Reddit!