u/firelord_Lex

How you guys I hope you are having a great shift!

So I've been looking for a new job lately and I've had a couple interviews recently where they have asked me the same question which is "how do you keep the staff busy during down times"? Or a variation of this. I've told both that during down times we have weekly cleaning lists work on that or finish any prep and stock up for the next rush/shift. One guy told me that "everyone has a cleaning list" and how to keep them "engaged during the down time". Honestly tho, what I have staff do during down time is exactly what I stated above but I felt my answer was a turning point for my interview, at least for that guy.

Is there something else I should be doing during the slow parts other than cleaning,prep and stocking up?

I was wondering how you guys feel about getting Surveys. I currently work for a very corporate restaurant chain and my bonus is tied into getting under a 3% dissatisfaction as well as 3 other factors. These other factors are great, my staff's training is at 100%, I am meeting my speed of service and I got 5 stars for my last inspection... I am currently sitting at a 10% with only 30 surveys that have been filled out. I have been trying to fix the issues and for the most part they have gotten gotten better. My problem currently is they keep threatening my job if i can't get it under 3% and even with the rest of my scorecard perfect I still get $0 bonus and with the amount of work I have put into this store since I took it over from the last GM is sort of like a slap in the face. I was just wondering if anyone else on here has any experience with

Does anyone know what they have planned for that trailer park they just tore down near the airport?