How does your company handle stale devices and gaps in patching?
I know some of you guys work for larger companies with 10s of thousands of devices. I am curious how your company handles stale devices, or devices that get thrown in a drawer and come out every 30+ days. Do you just allow cleanup to remove them and not your problem any more? Do you have any type of alerting for department or device owners? I work in a large manufacturing company where 80% of our workstations are laptops and I feel like I am in a constant battle or tracking down devices and get them back online.
I'd love to know what you guys have in place, or do you rely on Service Desk to track them down and get them updated?