u/fx09

Hi, I was wondering if anyone knows why loan officers are sort of incapable of answering basic questions. I live in an area where off grid / solar properties are normal and various banks, even credit unions will tell me I can refinance and purchase a solar powered home. They check guidelines and give the OK.

Yet, the minute an underwriter looks at it they say we don't do that ever, no exceptions.

Local realtors waste a lot of time with buyers who are told one thing by the agents and then the underwriter shoots it down over basic facts.

What gives?