Prospective families receiving automated/AI text messages from "Sam" regarding upcoming meetings
My wife is the Committee Chair and I am Cubmaster for our son's pack. Since the new features have been rolled out for information contained in our Unit Pin under Organization Manager on My Scouting, prospective families have been receiving text messages from a "Sam" telling them when meetings are (we haven't started meeting this year yet due to the availability of the school where we meet) and later asking them if they went/enjoyed the meeting. Has anyone else experienced anything similar and have you found out how to stop it? We almost had a new family show up for a meeting we didn't have (had they not reached out to my wife telling them they were excited to check the pack out on Monday).
Related, the meeting frequency options under the Unit Pin are garbage. Only options are Weekly, Bi-weekly or Monthly and what day of the week. No option for custom schedule (we meet 1st, 3rd and 5th Monday for den meetings, 4th for Pack meetings, 2nd is committee meeting) so none of the options really work, on top of the fact that there are dates we don't meet due to other scheduling issues, but "Sam" just assumes if it's Monday, there's a meeting.
Very frustrated at prospective new families being given incorrect information with no way to stop it. If my wife or I text the number that "Sam" sent from asking who they are/what information they have, we get no response.
Giving prospective scouts and their families incorrect information is, I'm sure, great for pack growth and retention.