Alpha Capital Group Denied My $650 Payout and Closed My Account Using Hidden "Risk Group" Contract Rules
Hey everyone,
I wanted to share a major warning about Alpha Capital Group and how they handle payouts on funded accounts. I just had my $650 payout denied and my $10k funded account completely closed due to a rule that was hidden in the fine print of my onboarding contract.
The Setup
I was trading a standard $10k Alpha Pro funded account. If you look at Alpha Capital’s standard rules, the maximum lot size allowed for this account is 5.0 lots.
I built up a profit of $650 and decided to submit a payout request. My largest trade during this time was a single 3.93, 3.42 lot position on NAS100/US500. Since 3.93, 3.42 is well below the advertised 5.0 lot limit, I expected everything to go through smoothly.
The "Gotcha" during the Payout Review
Instead of getting paid, my payout was rejected and my account was instantly deactivated.
When I reached out to their payments team, they sent me a screenshot of a document titled "Contract - Risk Group 2-4%." They told me that because my account was placed in this specific risk tier from day one, my actual lot limit was slashed in half to 2.5 lots. Because my NAS100 trade was 3.93 lots, they marked it as a hard breach.
Why This Is Highly Deceptive
No Dashboard Warning: My main trading dashboard never showed a 2.5 lot limit. It showed the standard Alpha Pro rules.
Burying Rules in the Fine Print: They advertise a 5-lot capacity to get you to buy the challenge, but then sneak a 2.5-lot restriction into the onboarding paperwork to trap you when it’s time to cash out.
Retroactive Enforcement: They completely ignore the fact that the trader is operating in good faith based on the platform's visible dashboard metrics.
They essentially closed the door on my appeal, stating that "the breach is correct and will remain."
Has anyone else dealt with Alpha Capital sneaky-assigning them to these "Risk Groups" right at the contract stage? Watch out if you are trading indices with them—they will gladly take your challenge fee, but they will dig through the legal fine print to find a reason to deny your payout the second you make money.