Scheduling service; is this normal
I have 3 old box elders, with cracked branches that overhang a house and parking lot where 3 families park. We noticed the branches on June 6, I called around to see about estimates. June 8 a guy came out, gave me a quote and I agreed (no contact, just go home and look at schedule and call me with a date). I waited and had not heard from him in 3 weeks. My son told be about a guy in the next town over so I called him and he came and gave me an estimate on June 29. Said he could do it Wednesday, had some bad weather and called to postpone to Thursday (today) and showed up at 7:30 and got started. 9:00 I get a voicemail from original estimate guy that he can come tomorrow! Is this normal? I feel bad that I went with someone else but he didn’t call me for almost 4 weeks and I have critical branches that one good storm would bring down.