u/gray11247

I got a bill in the mail on Friday (June 26th) with a due date of July 4th and a statement date of June 19th. Their customer service is only available Tues-Thurs 8am-5pm, so they've essentially given me a bill with 3 business days to sort out what's going on???

I've called their billing ("patient services") twice to get an itemized receipt and it's gone straight to voicemail. I don't want to pay this without seeing what the charges are for; how aggressively do urgent cares hunt down patients for overdue charges?

(Not to mention that the portal to pay the bill is super sketchy looking...)