Tip Pool Situation
I work for a corporate hotel in CA as a bartender. We have a bar on the roof and a bar in the lobby. Bartenders are expected to pool tips between both bars every day no matter hours worked or business differences. They could work 6 and I could work 8 or vice versus. I even think this is ridiculous if I’m at the slow bar but I believe I make good tips for the service I provide regardless.
I had a night where I did $3k in sales and made $700 and the other bar did $300 in sales and made $65 and I was expected to give half of it away. I have had this happen on several occasions where the difference in work and pay was this big.
We are supposed to rotate between both bars so you get shifts at the busier or slow bar throughout the week. We have one bartender who has been with us for several months and hasn’t had to work at the busier bar because they aren’t “proficient” enough to do it.
On nights where my ass is kicked, we also don’t have a manager that works at night to step in if it’s just like this. We have two managers and neither ever work at night…
My fiance tells me it’s time to quit or take a LOA. I’m feeling unsupported, dismissed, and gaslit after the convo with my manager. I’ve talked to them both in person before too.
also he claimed he talked to everyone, but the girl who hasn’t been crosstrained said she was never spoken to about the tip pool and she doesn’t like it either**