
Issue joining Windows 11 devices to Entra (native Entra join - not hybrid)
We’ve got Entra Hybrid join working reliably and the enrolment to Intune takes place afterwards, so I know the Entra Device Settings and Intune Enrolment is configured correctly.
But I want to start moving away from this and natively joining Entra during OOBE or via Autopilot.
Here’s the rundown and the issue….
Windows 11 25H2 fresh image from ISO
During OOBE we select Join Work or School
Enter M365 username and password
Choose the account to join Entra
Just get spinning blue dots forever. No error message, no timeout.
Note: the user has a Business Premium licence, max number of devices is set to 50, no Device Registration Service entry appears in sign in logs. We have also excluded this user from Conditional Access and tried another user with the same result.
Note: I can join the exact same device without changing anything locally, to another tenant in exactly the same way and it works perfectly.
I think there is something wrong with the Device Registration Service on our tenant.
Anyone experienced the same issue and resolved it?
This has been logged with Microsoft but I’m not getting anywhere - they keep asking me the same basic questions and I’ve provided logs from the device. Not getting much help.
Thanks