u/ispamatian

ebike battery pack i bought is 48v 20ah. this is what i got.

attached pics:
- battery specs

- closer battery specs.

- length of the battery case 38cm

- length of actual battery inside the case. 26cm

- showing 4p config.

i'm posting here cuz i need some help.

1. it is clear that it is 4p right?
2. it is clear that the battery spec is 3.7v and 2000mah?
3. i included the length as it is a 48v battery pack with 4p (which is why i was asking it in 1).
4. i'm makingthis post in case i am missing something cuz the seller said it is 48v 20ah which i can't see how it would be given that it is 4p with 2ah per cell. based on 4p, it is only 8ah. i'm not concerned with the voltage but i did count the s and it is 13s making it 13s4p but i want that to be seen in the pic cuz i am going to submit these pics as evidence and dispute the purchase.

assuming that you agree it is 4p and that the lenght 26cm is 13s cells deep. is there any way that the battery pack can be 20ah?

any suggestions in terms of pics and explanation so that i can explain it properly in my dispute?

thanks in advance to those who will answer. i apologize if this is not the place for this.