u/itsmakehq

Hello Makers 👋

Andddd we're back with news: Anthropic’s biggest, most talked-about model yet, is available in Make 📣

You can use Claude Fable 5, the first of Anthropic’s new Mythos-class models, in your automations.

Plug Fable 5 into Make AI Agents or the Anthropic Claude app in Make, and put frontier-level reasoning to work.

Read more: https://ma.ke/4b1W3VS 

Hello Markers.... stop right there 🖐️

Claude Sonnet 5 is now available in Make.

Anthropic’s most capable Sonnet model brings Opus-level reasoning into high-volume Make workflow automation at Sonnet-tier price and speed.

𝐖𝐡𝐚𝐭 𝐲𝐨𝐮 𝐜𝐚𝐧 𝐝𝐨:

• Flag risks and make judgment calls on every run, at Opus-level quality and Sonnet-level cost
• Route support and ops tickets based on context, priority, and next action
• Build daily reports from feeds, exports, or source material
• Give Make AI Agents more room to read, plan, and call tools

𝐀𝐯𝐚𝐢𝐥𝐚𝐛𝐥𝐞 𝐚𝐜𝐫𝐨𝐬𝐬 𝐭𝐡𝐫𝐞𝐞 𝐧𝐚𝐭𝐢𝐯𝐞 𝐚𝐩𝐩𝐬:

• Make AI Toolkit for quick setup
• Anthropic Claude App for structured prompts
• Make AI Agents for agentic workflow automations

We'll also have Claude Fable 5 in Make - stay tuned!

𝐑𝐞𝐚𝐝 𝐦𝐨𝐫𝐞: https://ma.ke/447EfFa

Hello Makers 👋

Did you know? It’s possible to set up your Make Org into a co-working place to avoid credential issues 🔓

Zoe Li, our Senior Business Operations Specialist, shows in this tutorial the steps needed to set up a Make org that actually works as a team, so you never have issues with a personal credential.

This will help: 

• Avoid your scenarios to stop working: Whenever a personal access is revoked, the problem starts. With a service account, you keep things running no matter who’s on the team.
• Name your scenarios like a professional: Save hours of confusion and give instant context.
• Use Custom Run Naming: Instead of cryptic run IDs in your scenario history, you get human-readable names. Debugging becomes instant. Replaying failed runs becomes a one-click decision.

Try it out yourself: make.com 

Hello Makers 👋

Did you know? It’s possible to set up your Make Org into a co-working place to avoid credential issues 🔓

Zoe Li, our Senior Business Operations Specialist, shows in this tutorial the steps needed to set up a Make org that actually works as a team, so you never have issues with a personal credential.

This will help: 

• Avoid your scenarios to stop working: Whenever a personal access is revoked, the problem starts. With a service account, you keep things running no matter who’s on the team.
• Name your scenarios like a professional: Save hours of confusion and give instant context.
• Use Custom Run Naming: Instead of cryptic run IDs in your scenario history, you get human-readable names. Debugging becomes instant. Replaying failed runs becomes a one-click decision.

Try it out yourself: make.com 

Hello Makers 👋

Take a look at some of our latest features, improvements, and updates that our team has been shipping 🚀

Enhancements and Updates:

• Make Skills for Claude: build, configure, and deploy Make scenarios by prompting Claude. 
• Make Functions App: new way to work with strings, math, arrays, dates, hash functions, and utility functions through visual function modules you can stack in sequence inside your scenario.
• Renamed Error handlers: we have renamed two of our Error Handlers to make them as intuitive as possible. Break has become Retry, and Ignore has turned into Skip. We’ve also updated the descriptions for all Error Handlers and Flow Control modules right inside the Scenario editor, so you always know precisely what each module does.
• Configure and explore disconnected (orphaned) modules instantly: no need to auto-connect them somewhere first just to see what they offer, you stay in control of when and how it connects.
• Inline connection reauthorization: when a scenario fails because an OAuth connection has expired or lost access, users can now reauthorize it directly from the editor, without navigating away to the Connections page.

New Verified Apps

Brandfetch, FinImpulse, HappSales, Incwo, KlipLink, LearnHub, MDSpin, MegaConvert, Octave
PostPeer, Scrappa, TypeFore, Upload to URL, Vatis Transcribe, WoopSocial - Social Media Scheduling

and more!

New Modules

Discord

• Get Invite
• Delete Invite
• Create a channel Invite

Reddit

• List Comments in a Post

Discover more: https://ma.ke/3QcHXtM 

#FeatureFriday: How can you keep up with the latest product trends without doing the research manually? 🔎

Switch and Click, a known Tech YouTuber, was overwhelmed by the sheer amount of information she encountered whenever she needed to research new tech products.

𝐇𝐨𝐰 𝐝𝐢𝐝 𝐬𝐡𝐞 𝐟𝐢𝐱 𝐢𝐭? By using Make AI Agents to gather information from multiple sources whenever a new product caught her interest. The agents then extracted trends, reviews, and price drops.

𝐓𝐡𝐞 𝐫𝐞𝐬𝐮𝐥𝐭: She now receives a clear summary with high-quality information delivered directly to their email.

Plus, with Make Grid, she can watch every step of the workflow live - seeing where the data comes from and what patterns are found. No black boxes.

𝐋𝐞𝐚𝐫𝐧 𝐦𝐨𝐫𝐞 𝐚𝐛𝐨𝐮𝐭 𝐌𝐚𝐤𝐞 𝐀𝐈 𝐀𝐠𝐞𝐧𝐭𝐬: https://ma.ke/4e6t2KM

Hello Makers 👋

Does your browser tend to crash, your Wi-Fi disconnects, or did you close the wrong tab?

With Scenario Recovery, none of these situations can harm your automation progress.

• Automatic background saving: As you build, Make saves your progress in the background. No clicks or actions needed.
• One-click recovery: Session interrupted? A simple pop-up lets you instantly restore your unsaved work when you return.
• Version history integration: Recovered versions are clearly marked in your scenario history, so you always know exactly where you left off.

Creating complex automations takes focus and creativity. Now there’s a safety net to protect your work as you build.

Available to all Make users: ma.ke/4dvPpJq

Hello Makers 👋

Is your team sitting on a goldmine of customer quotes that never make it into your sales and marketing assets?

In this tutorial, our Content Creator, Naty Mraz, shows how to automatically extract the strongest quotes from interview transcripts and organize them into a ready-to-use collection.

Apps you'll need: 

• Google Docs 
• Make AI Toolkit 
• JSON

Follow the steps to build your own or use our ready-built template: https://ma.ke/4ulj9gS

Prompt:

>You are an assistant who extracts customer quotes from interview transcripts.

TASK: From the transcript below, select up to 10 "attractive" quotes that would work in sales/marketing collateral.

OUTPUT FORMAT (STRICT): Return ONLY valid JSON (no markdown, no code fences, no commentary). Return a JSON array. Each array item must be an object with exactly these keys: quote (string), tags (array of strings, 1–3 short tags), companyName (string), authorName (string), authorTitle (string), sourceDocLink (string).

RULES (MUST FOLLOW): The quote must be grounded 100% in the transcript. Never add facts, claims, numbers, outcomes, or product details not explicitly stated. You may do light copyediting only to improve readability: remove filler words, remove false starts or repetitions, fix obvious grammar or punctuation. Keep the speaker's intent and wording. Do not paraphrase into new claims. If you cannot improve readability without changing the meaning, keep the quote verbatim. Do not merge separate parts of the transcript into one quote unless they are adjacent and clearly part of the same thought. Avoid sensitive information (names, emails, pricing, confidential details) – if present, redact with [REDACTED].

METADATA EXTRACTION (MUST FOLLOW): companyName, authorName, and authorTitle must come only from the filename. The filename uses an en dash separator: "Company – Author Name – Author Title". Split on the en dash character "–". Part 1 → companyName. Part 2 → authorName. Part 3 → authorTitle. Trim whitespace around each part. Do not combine authorName and authorTitle. If the filename doesn't contain exactly three parts, return an empty string for any missing fields.

TRANSCRIPT:

From the pop-up menu, select “Text Content”

SOURCE:

Filename: From the pop-up menu, select “Name”

Link: From the pop-up menu, select “Web View Link”

Hello Makers 👋

Is your team sitting on a goldmine of customer quotes that never make it into your sales and marketing assets?

In this tutorial, our Content Creator, Naty Mraz, shows how to automatically extract the strongest quotes from interview transcripts and organize them into a ready-to-use collection.

Apps you'll need: 

• Google Docs 
• Make AI Toolkit 
• JSON

Follow the steps to build your own or use our ready-built template: https://ma.ke/4ulj9gS

Prompt:

>You are an assistant who extracts customer quotes from interview transcripts.

TASK: From the transcript below, select up to 10 "attractive" quotes that would work in sales/marketing collateral.

OUTPUT FORMAT (STRICT): Return ONLY valid JSON (no markdown, no code fences, no commentary). Return a JSON array. Each array item must be an object with exactly these keys: quote (string), tags (array of strings, 1–3 short tags), companyName (string), authorName (string), authorTitle (string), sourceDocLink (string).

RULES (MUST FOLLOW): The quote must be grounded 100% in the transcript. Never add facts, claims, numbers, outcomes, or product details not explicitly stated. You may do light copyediting only to improve readability: remove filler words, remove false starts or repetitions, fix obvious grammar or punctuation. Keep the speaker's intent and wording. Do not paraphrase into new claims. If you cannot improve readability without changing the meaning, keep the quote verbatim. Do not merge separate parts of the transcript into one quote unless they are adjacent and clearly part of the same thought. Avoid sensitive information (names, emails, pricing, confidential details) – if present, redact with [REDACTED].

METADATA EXTRACTION (MUST FOLLOW): companyName, authorName, and authorTitle must come only from the filename. The filename uses an en dash separator: "Company – Author Name – Author Title". Split on the en dash character "–". Part 1 → companyName. Part 2 → authorName. Part 3 → authorTitle. Trim whitespace around each part. Do not combine authorName and authorTitle. If the filename doesn't contain exactly three parts, return an empty string for any missing fields.

TRANSCRIPT:

From the pop-up menu, select “Text Content”

SOURCE:

Filename: From the pop-up menu, select “Name”

Link: From the pop-up menu, select “Web View Link”

Hello Makers 👋

In this tutorial, we build a Sales Outreach Agent with Make that reviews incoming leads and automatically prepares the next step.

Here’s what it does:

• Reviews incoming emails tagged as “Leads” and researches the sender’s company.
• Decides if a meeting is worth proposing and drafts a personalized outreach email.
• Checks calendar availability for the next 7 days and notifies the sales team in Slack with a draft ready for review.

The result:
Faster responses, fewer manual steps, and more time for sales reps to focus on real conversations. Plus, the team stays in control - they can review the draft before anything is sent.

Better lead qualification leads to better conversations.

Watch the full tutorial: https://ma.ke/4rzrbBx

Use this template: https://ma.ke/4lryfi4

Hello Makers 👋

What if you could decide exactly what your AI agent is allowed to touch?

Meet MCP Toolboxes: A new way to safely power external AI clients like Claude, Cursor, or your custom agents, giving them access only to the Make scenarios you select - nothing more.

What can you do: 

• Limit agent access to specific scenarios.
• Run different toolsets for various agents or teams.
• Manage authorization with dedicated tokens for each toolbox.
• Monitor tool usage with centralized visibility.

Setup is simple: Create a team-level toolbox, assign your scenarios, and connect your AI client using the toolbox URL.

Read more about it: https://ma.ke/4s4X9WM

See more about it: https://youtu.be/rZm-QvQIZ-g?si=4JKd2CkL2jEpGpqq

Already building agents with make? Let us know how you plan to use toolboxes.

Hello Makers 👋

More updates coming up for you!

We’re bringing Google's latest fast AI model into your Make scenarios. You can now build AI workflow automations that read, classify, and act across your apps.

Here’s what you can do with Gemini 3.5 Flash in Make:

• Summarize emails, tickets, docs, or meeting notes, then send the output to where your team works
• Classify inbound leads, requests, or support messages and route them to the right next step
• Generate replies, briefs, reports, or content inside a larger automation

You can start automating with Gemini 3.5 Flash in Make today. Available across three native apps:

• 𝐌𝐚𝐤𝐞 𝐀𝐈 𝐓𝐨𝐨𝐥𝐤𝐢𝐭 for quick setup
• 𝐆𝐨𝐨𝐠𝐥𝐞 𝐆𝐞𝐦𝐢𝐧𝐢 𝐀𝐈 for structured prompts
• 𝐌𝐚𝐤𝐞 𝐀𝐈 𝐀𝐠𝐞𝐧𝐭𝐬 for agentic workflow automations

Read more on Gemini 3.5 Flash in Make: ma.ke/4vb5IRF

Hello Makers 👋

Are you looking for an automated way to qualify leads? We got you covered!

Our Business Automation and AI Lead, Francisco de Brito Fontes, shows in this tutorial how to build a fully automated lead qualification system that researches, scores, and drafts personalized outreach - all on autopilot.

He built an AI-powered workflow, so your sales team can focus on closing, while the system handles the rest.

Apps you’ll need:

• Make 
• HubSpot CRM (with access to contact data).
• Slack (to receive sales notifications).
• Gmail (to create draft replies).
• Google Calendar (to check for meeting availability).

Follow the steps to build your own or use our ready-built scenario template: https://ma.ke/4etcCN6

Hello Makers 👋

This is something you all have been waiting for a long time: Undo & Redo for scenario edits is now available in Make 

Make bigger changes, test more ideas, and keep your build moving. With this new feature, you can:

• Add or remove modules
• Change connections and routes
• Move modules around the canvas
• Edit field mapping and text inside module setup
• Revert changes in scenario scheduling

Use the toolbar buttons, or hit Cmd+Z, Cmd+Shift+Z, or Cmd+Y, and keep building.

What does this mean?

• Test changes with more confidence 
• Fix accidental edits before they slow down live work 
• Spend less time rebuilding branches by hand

Faster iteration and no backup copies needed, because Undo & Redo covers canvas and field level edits in one place, on every plan.

Read more about Undo & Redo: ma.ke/3RGg6Cn

Hello Makers 👋

One of your recent favorites just got an extra upgrade 👀

If-else & Merge has quickly become a go-to for building clearer automation paths in Make.

Now, we’re taking that logic a level deeper with Nested If-else & Merge.

Here’s what you can do:

• Place an If-else inside another If-else when a branch needs a second layer of logic.
• Use a dedicated Merge for each decision level, so every path reconnects at the right point.
• Keep related rules in one flow, so builders, reviewers, and teammates can see how the scenario works without tracing repeated branches.

That means faster reviews, clearer handoffs, and less time spent hunting for the right branch when a rule changes.

Perfect for automations where one decision leads to another, like lead routing, order handling, customer support paths, approvals, and more.

Available now for all Make users!

Learn more: https://ma.ke/49bJ2bq

Do you have questions for the Make Product team?

We know that as you build more complex workflows, you often have specific questions that go beyond standard tutorials. That’s why we’re hosting an open forum where you can get answers directly from our product leadership team.

Join us for a transparent, conversation-first session with Viet Tiep Nguyen, Head of Product Operations, and Marc Delacroix, VP of Operations. They will cover:

• Open Q&A: The majority of our time will be dedicated to answering questions submitted by the community. Come prepared with some questions in mind!
• Roadmap Context: Insights into why we’re building what we’re building and where the platform is headed next.
• Operational Updates: A look at the systems and strategies we use to keep Make running for our global users.
• Community Feedback: A chance to share your input directly with the teams responsible for the Product and Operations experience.

When? → 20th May 5:00 PM → 5:45 PM (Madrid) | 11:00 AM ET

Register for the live session: https://ma.ke/495FnvU