u/jagkang1973

Happy to answer questions about PSR 2017 or FCA complaint handling — I built this pack to help victims present their case clearly

A lot of people here struggle with banks rejecting fraud or scam claims, especially APP fraud. I’ve put together a professionally structured Fraud & Scam Dispute Letter Pack based on PSR 2017, FCA Consumer Duty, DISP rules, and Ombudsman standards.

It includes:

• Fraud dispute letter
• Escalation letter
• Vulnerability declaration
• Evidence checklist
• Timeline builder
• Ombudsman escalation guide

If you’re dealing with a rejected claim or slow investigation, this might help you present your case clearly and professionally.