u/jakubiszon

I just tried to report a problem in VS ans it was so bad I abandoned the process half way through.

The UX of the problem report page is a disaster. I am mainly a backend guy and I could make a better one :(

  • I could not see a button to submit the problem - there was only "Search".
  • "Search" button was not enabled and the page did not indicate any problem.
  • When I finally completed the missing fields and searched for the problem - it took me a moment do decode what I was looking at.
  • One of the found problems was partially covering my problem - I tried to click on it
    • The title was not clickable.
    • There was a link to see the details of the problem in the bottom right of its "box" - it took me a moment to notice.
  • When I finally opened the problem I wanted to review - I was unable to interact with the page as it decided I am not logged in. On the other tab - which originally opened when I started reporting the problem - I was logged in.
  • At this point I gave up.
  • There were also some closed problems on the search list - they were showing UI elements to interact with which were showing a message that I cannot interact with a closed problem - well done guys.
reddit.com
u/jakubiszon — 4 days ago