u/jb297

Unpaid toll on E45 -- no receipt

Yesterday on July 4 I drove from the Amalfi Coast to the Naples airport. I had driven from Rome, up to Tuscany, and then back down all the way to Maiori without any issues with tolls -- until this drive. I'm not sure of the exact toll booth location, but it was between Angri and NAP on E45 highway. I got into the toll lane that accepted credit card, and assumed I'd just have to tap my card to pay the 2,60 euro toll -- easy enough. First, there was no tap -- had to insert my card. The Visa I've been using for every toll did not work. Then tried a Mastercard. Didn't work. Then AMEX -- didn't work. No attendants to be found. I was struggling for almost 5 minutes. Finally, a receipt printed out -- and with my luck, before I could grab it, it fell out of the machine, and the wind blew it away. It was gone. The toll arm opened, I panicked as there was a huge line of people behind me, and drove away. I noted the license plate of my car when I dropped it off at Avis, and asked the attendant. He said to make an account on Autostrade where I could pay the toll. I made the account, and I'm struggling with where I can pay this toll with solely the license plate number. These forms are asking for a 'Unpaid toll receipt' or 'file number' which I do not have since I don't have the receipt. Does anyone know what I should do in this situation? Should I call Avis and explain to them? I will gladly do anything to pay the 2,60 euro to avoid any possible fines. Thanks for your help!

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u/jb297 — 8 hours ago