u/jslgs1010

Hi all, we just moved into a new rental and the heating vent on the ceiling in my daughter's bedroom is closed. Even with a chair we cannot reach the ceiling with our hands. Are we expected to buy a ladder for the sole purpose of opening a vent? I emailed the real estate agent showing that it was closed and she only replied that we can open it by twisting it

EDIT: Our house has mostly downlights, only bulbs are in the kitchen and accessible by standing on the island. The ceiling measures 2.9m. I've asked 2 neighbours so far, none of them have ladders. And not that it's a crucial matter to anyone but I'm a recent widow, on an extremely tight budget that would rather spend that money on rent, bills or food.

Hi everyone, would appreciate any help in this. I am vacating our rental and on the lease that we signed...

Under STANDARD TERMS:

Professional cleaning

• professional cleaning or cleaning to a professional standard was carried out to the rented premises immediately before the start of the tenancy and the renter was advised that professional cleaning or cleaning to a professional standard had been carried out to those premises immediately before the start of the tenancy

However at the end of the lease agreement under ANNEXURE:

If the RENTAL PROVIDER gives permission for any pet the duration of the lease according to the Residential Tenancies Act 1997 Section 71B, the Renter agrees to the strict conditions as follows:

That the property will be professionally cleaned and fumigated with pet hair removal service upon vacating the property and copy of the service invoice to be provided to the agent as proof of compliance. That all carpet areas will be professionally steamed cleaned upon vacating the property and copy of the service invoice to be provided to the agent as proof of compliance.

We have a cat and there is no carpet. I also have kept the house in pristine condition since we moved in and have always cleaned every house that I have vacated, with no problems. Does the annexure overide the standard terms? Real estate agent did not mention nor provide any proof that the house was professionally cleaned prior to us moving in.

Hi everyone, would appreciate any help in this. I am vacating our rental and on the lease that we signed...

Under STANDARD TERMS:

Professional cleaning

• professional cleaning or cleaning to a professional standard was carried out to the rented premises immediately before the start of the tenancy and the renter was advised that professional cleaning or cleaning to a professional standard had been carried out to those premises immediately before the start of the tenancy

However at the end of the lease agreement under ANNEXURE:

If the RENTAL PROVIDER gives permission for any pet the duration of the lease according to the Residential Tenancies Act 1997 Section 71B, the Renter agrees to the strict conditions as follows:

That the property will be professionally cleaned and fumigated with pet hair removal service upon vacating the property and copy of the service invoice to be provided to the agent as proof of compliance. That all carpet areas will be professionally steamed cleaned upon vacating the property and copy of the service invoice to be provided

to the agent as proof of compliance.

We have a cat and there is no carpet. I also have kept the house in pristine condition since we moved in and have always cleaned every house that I have vacated, with no problems. Does the annexure overide the standard terms? Real estate agent did not mention nor provide any proof that the house was professionally cleaned prior to us moving in.