It would be nice if you didn't have to go to the postbox to set the keyboard language. I did a factory reset. It returned to the version I bought. If the problem could be solved, I could spend these beautiful weekend days writing.
Hi everyone,
I've been unable to use my Freewrite Smart Typewriter (Gen 2) for two days now. The device can see Wi-Fi networks and connects to the internet, but gets stuck on "Checking connection to Postbox. Please wait..." and then the connection drops.
I performed a factory reset thinking it was a hardware issue, which only made things worse — my firmware reverted from 1.5.10 to an older version.
I've contacted support and they said the engineers are working on it, but no explanation has been given about what's actually happening or when it will be fixed.
I live in Turkey so the time difference makes communication difficult, and there is no authorized service center here.
Has anyone else been experiencing this? Any updates or workarounds would be greatly appreciated.