Cloud security for MSSPs: what are customers actually paying for?
Hello,
I've been spending a lot of time looking at how MSSPs approach cloud security, and one thing I've noticed is that there's no shortage of tools. The harder part seems to be turning those tools into services customers actually value.
I'm building a cloud security platform for MSSPs, and I'm trying to make sure I understand the operational challenges rather than just adding another list of features.
For those of you managing AWS, Azure, or GCP environments:
What has been the biggest challenge in delivering cloud security as a service?
Is it customer demand, operational overhead, alert fatigue, reporting, remediation, or something else entirely?