Downtown campus connector is broken
To preface, I understand that this is a free service. I don't rely on this as my main mode of transport. The CTA works fine. But come on, if the university is going to provide a service in the first place, at least attempt to make it somewhat reliable?
There is no rhyme or reason for when buses leave gleacher. I have seen 2 buses depart gleacher within a minute of each other. This leads to clustering. It seems like every other time I check passio go, there are four buses clustered on the north side and none in hyde park. They could at least attempt to space out when the buses depart.
Buses unpredictability stop at Rockefeller or 59th and Ellis and stop running entirely. This occurs every other time I am waiting for the bus using passio go. Could it be possibly communicated beforehand, which buses are going to stop running? Otherwise, tracking an oncoming bus headed North is useless.
Drivers will skip you entirely. I have waited at the bus station, waving down the bus, just to get blown off.
I understand the university is undergoing budget cuts. I am fine if there are fewer buses. But please, at least make the remaining buses reliable. These do not seem like difficult problems to solve.