As Outgoing MSP - M365 Transition Thoughts
Background: We have a relationship with an ownership/management group in the HC vertical. This group is selling their interest in one entity and our company will be departing as well.
We have been on the other side where the outgoing MSP would only would give us mailbox exports from M365 and not the tenant itself.
How do you handle such transitions from those who have experienced this? Same as above, or screw it - here is a GA account and take the tenant?
We have put an awful lot of work into compliance, CA, etc...We clearly want to work for a smooth transition but don't want to give away all that we put into it.
EDIT: THANKS ALL FOR THE INPUT. We will clearly do the GA route.