Problem redeeming to bank account - lost $10 😞
Hoping an official AE rep can chime in on this. I've redeemed loads of times to gift cards no problem but wanted to try bank account with my latest redemption. It asks for routing number so I open my bank app, copy my routing number, go back to the AE app, and the redemption window is closed as though I've just opened the app fresh. No way to get back to it, ten dollars gone from my bucks balance. Can you all see the incomplete transaction on your end? Can you refund the $10 and I'll try again when I'm at a desktop so I don't have to switch apps on my phone?
u/looseleafpage — 1 day ago