u/malm8622

I wanted to share my experience in case it helps others.
I ordered a pair of shoes in EU size 46, which was advertised with an insole length of 30.4 cm.
Up until placing the order, everything went smoothly. A few days later, I received the QC pictures. I asked the seller if he could measure the insole again to confirm the length. He laughed and told me to “just check the website.”
When the shoes arrived, the insole measured 30.0 cm instead of the advertised 30.4 cm. Unfortunately, they don’t fit. For comparison, I own the authentic pair in EU 46, and those fit me perfectly.
I contacted the seller and explained that this wasn’t my mistake since I ordered based on the listed measurements. He refused to accept a return. Instead, he initially offered me a $20 discount on my next order.
Eventually, we agreed on another solution, and I placed a second order.
When the QC pictures for the second pair arrived, the overall shoe looked good, but the tongue logo was positioned noticeably too low. I pointed this out and asked for a replacement. The seller refused to replace the pair and instead refunded the second order. However, I still had to pay the payment processing/transaction fees.
In the end:
The first pair doesn’t fit because the advertised measurements were incorrect.
The seller refused a return.
The second order was canceled instead of being replaced.
I lost money on fees and am stuck with a pair of shoes I can’t wear.
Based on my experience, I cannot recommend BrLBTleather.