u/manor700

User Interviews are not going well, are there any workarounds?

Hi all! I've been studying product development and management and I'm at the point where I'm doing my first case study.

I've created my customer personas, created my assumptions on user segments and I've done some preliminary research by scraping reddit.

The issue I'm running into is that I'm trying to get people in for user interviews and not a lot of people want to talk. I've DM'd people online and I've also approached people in person with no real results (outside of the people who give me a quick answer to wave me away)

Just for context, my project is to see if offloading bulk pokemon cards are a problem for people and what might be another way to approach getting rid of them. The secondary objective is to understand what the friction is if people haven't decided to get rid of them but do acknowledge it's a bit much.

I'm starting to get the vibe that this not a problem that's worth solving considering that the overall consensus has been its just easier to get them away to friends/family or that it's not a problem for them at all. But I'm unsure if that's just me not wanting to pursue this project anymore.

I'm wondering what else I might be able to try in order to recruit people for a user interview? All suggestions are welcome and let me know if I need to shift my thinking a bit!

reddit.com
u/manor700 — 3 days ago