u/maxinquirerck

For people who deal with clients by phone in Canada, how do you usually handle call recording?

I understand Canada is generally one-party consent, but does that change when the call is for business, legal, financial, or professional services?

Also, is it better to just record from a regular phone, or should businesses be using a proper phone system that gives disclosures and keeps recordings organized?

Interested in how others handle this in practice.