I’m curious how this practice is ethical in situations where the consumer being followed is a veteran with PTSD.
Hi all workers in the loss prevention field of retail! I’m not in opposition to loss prevention. I get it. A company deserves to be allowed to protect its profits from theft. And I understand that AI is a technology being leveraged in this field. However, I’m curious about the ethical implications involved in floorwalking, specifically in the case of following a veteran with PTSD who may be trained in threat response. It feels like subjecting someone to circumstances that trigger their threat response is highly unethical. Has this issue ever surfaced in the world of loss prevention, and if so, can anybody weigh in on this?
Edit: I thought I was inquiring about a very real phenomenon, but it’s clear that I’m jUsT pRoJeCtInG. Thanks for showing me that the professionals in loss prevention are too scared to have a rationale discussion about their line of work.
Edit 2.0: I asked a question about people being triggered and the edge-lords came out because they got triggered. If you don’t like me questioning your ethics, then don’t be unethical. 🤣