u/mmmaacwhm

After update "libusb-win32 - Install-Filter" continues to request access to make changes and requires admin creds each time the system reboots - if not, the Huddly L1 won't connect.

We have three Crestron MX50-T systems, with Mercury tabletop, UC bracket and Huddly L1 cameras. After adding the system to InTune last week, the camera stopped working. Upon investigation, it was found that there is a User Account Control window that pops up after reboot, asking if "you want to allow app to make changes.... " and the app in question is "libusb-win32 - Install-Filter".

If no one inputs the username and password when this comes up, Teams just starts up after 60 seconds, and the camera will not connect. A reboot has to be done, with someone either connected remotely or sitting in front of the Mercury, and input the user creds, so that the camera will work.

We've moved most of our Logi fleet into InTune, without issues, but this was the first of the Crestron systems to move, and this happened.

Wondering if anyone has run across this and if there's a known fix.

TIA !

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u/mmmaacwhm — 11 days ago