Keeping lists of misc tasks?
I'm a GPST, and at my current practice I keep being told in my debriefs to "add it to your list". I wasn't sure what my supervisor meant by this at first, but I think they mean I should be keeping a list of things to chase up with certain patient. An example is recently we got a letter from secondary care advising they had booked an upcoming scan a patient was due from our end, and for us to chase the results, and I've been told I need to keep a note of this and look out for it.
Question is... How are people keeping a robust list to refer to for things like this without things getting lost or missed? And where do you draw the line of what is something we chase Vs placing the responsibility with the patient? Any tips? I don't want to end up with hundreds of tasks...