u/mustardbated

i moved into sage platinum 2 a little over a month ago and the water has always worked perfectly fine. last night, i got home from work and showered at around 12 AM n the hot water was still working well. i woke up this morning n was tryna shower but the water stayed cold. it’s been a few hours and the water’s still cold on the hottest setting. all my taps don’t have hot water either. i tried contacting maintenance but they sent an automated email saying they’ll be back on monday. is anyone else in sage platinum 2 having the same issue? is this something that happens frequently?