u/nach00000

I ordered a jersey from Kkoog back on June 21st. I received the payment confirmation. I sent them a message on WhatsApp to ask about sizing and shipping time twice and never got a response. Yesterday I emailed them, also haven't received a response. Everything I've seen on this sub indicates they are good at communicating. I get it's busy but almost two weeks with no communication or sign of shipping is a bit much. Is this normal right now?? Other posters are telling a totally different story in here.