PDA-3000 Stuck on Driver Initialization in Chromeleon
Hello,
We were graciously given a Thermo/Dionex PDA-3000. However, I can’t complete its configuration because it gets stuck at driver initialization.
We are technically using SII for Xcalibur 1.2 rather than a full Chromeleon installation. It will grab the serial number from the module, so I know there is at least some communication.
Here are things I have tried:
Restarting module
Removing stack but keeping just the detector
Plugging the USB from the detector to the computer directly
Going to SII for Xcalibur 1.5
Things I am going to try Monday:
Installing SII for Xcalibur on my laptop and trying
Try installing the detector on a colleague’s full Chromeleon 7.3 install
The firmware is 2.0.0, so I am wondering if maybe it is a firmware issue?
Can anyone chime in with experience or something i haven’t thought to try?
Thanks!