u/nirazzz

I had my exam today, but i couldn't start the exam as i was not able to share my screen due to wifi issue. My internet speed was fine as verified my the technical support but still screen sharing and web cam was not enabled. Later i switched to mobile hotspot the issue was fixed. Since i did not have a backup internet and i couldn't continue with my mobile Hotspot, I had to cancel it. I did not even complete the checkin process and did not receive the vpn credentials. Will offsec consider this and give me a free retake or i lost my exam even before i started. Did anyone else faced similar issue? I'm just worried that i have to pay again for the retake.