My FPC 9mm was having issues. This is it after being warranty serviced.
UPDATE: After sending a strongly worded email to every high ranking person at Smith and Wesson that I could find, I got a phone call from someone in the engineering department apologizing for my experience. He asked that I send the gun in and he will personally oversee the situation. Maybe they will make this right?
This has been an ongoing situation. If you need to catch up, feel free to scroll my post history. Basically, I bought an fpc, shot it in very cold weather and was having an issue with the latch not holding the barrel in place. I thought it could be the extreme weather but sent it back to SW for repair anyway. I had a very weird experience with customer service where they would not give me information about what was fixed other than the firing pin being replaced. I got it back and the gun was having the same issue if not worse. I will be sending it back to them, but am worried that I will go through the same process and wait however long it takes only to be returned a broken gun. Spoke with their customer service today to see if they would just take the gun and give me credit towards another purchase but the customer service agent was not into that idea. I have recorded all of my phone calls with them (about 5 total) but don't feel right posting it here unless it becomes something bigger. To sum it up, they keep telling me that since I am not a gun smith, how can I be sure that the firing pin replacement wouldn't fix the latch, and not to believe what I read online. A wild experience. Probably don't buy this gun.