Cypress village move-in nightmare
Yes I know Irvine Company = Bad is a meme, however this seems a bit ridiculous and I’m wondering if anyone else has dealt with something similar.
We have just moved in to Cypress Village Apartments and immediately the day after inspection (when their onsite staff were present), we discovered that the fiber cables were severed by their contractors and now require construction and repairs.
We are now entering week two of our lease with an open wall, ongoing maintenance/contractors in and out of our apartment leaving dirt and dust, all while paying for the privilege. The leasing office has been quite unhelpful as they have still yet to give us a resolution date, only saying “things are moving.” It does not feel like they see this as a high priority.
I am wondering if I have any recourse or if anyone else has had similar issues and figured out a way to get things resolved quickly with them. Leasing originally mentioned rent remediation, but now it seems to have shifted toward “you can transfer units or cancel.” And even our response to that seemingly went into the void.
And if no recourse is possible let this serve as a warning, the contractors they use are absolutely awful (even the fiber teams agree), so if possible look at the unit THOROUGHLY before you sign.