

A customer got angry that I shorted her on minnows. Turns out she was right.
I used to work at a small family-owned store that sold work boots, garden supplies, livestock feed, animals, and equipment for outings and outdoor activities. Since we carried fishing supplies, we also kept live minnows in a tank. People would stop by all the time before heading to the lake, and we sold the minnows by the dozen. Most of the time, when I was putting them in the bag, I'd casually toss in a few extra.
One time, a woman with a heavy Eastern European accent came in to buy minnows, so I did what I always did. I scooped some up with the net and started putting them into the bag one by one, counted out the dozen she had paid for, and added a few more as a freebie. She stood there watching everything, then told me I hadn't given her the right number. I told her I definitely had given her the right number, and that I'd even put in extra. I'd been doing this long enough to easily tell if there were more than a dozen in the bag, but she kept arguing.
Eventually I told her, "Fine, let's count them together."
So I emptied the minnows from the bag back into the net, and we started slowly counting them one by one together. "One... Two... Three..." until we got to twelve. And there were still several fish sitting in the net.
I looked at her and said, "You know what, you're right. I really didn't give you the correct number." Then I put all the extras back into the tank in front of her and handed her exactly the number she had paid for.
Real
Edit: Apparently, this has happened to a lot of people. Someone actually DMed me a thread on how they passed these interviews, so I thought it might be useful to share.
Most of the employees at my clinic submitted their resignations this morning
A few weeks ago, the clinic I work at (a dental clinic in a very expensive area in CA) had a staff meeting, and we were told that we would only be allowed two days off every 5 months. That's it. And no one at the clinic has any benefits either. No PTO, no health insurance, no paid holidays, nothing.
Then they added that since we (the hygienists) have our schedules booked far in advance, if we use those two days, we'll need to start early or stay late to make up for the patients we "missed."
This morning, the other hygienists and I all submitted our resignation letters. We wrote them, signed them, and put them on his desk in a little stack. He came back from some errands he was running, and apparently sat there reading each one. My coworker said she saw him throw the stack toward the office manager and say, "Are you seeing this?"
Fortunately, hygienists are in insane demand in CA right now, and all of us have interviews or offers lined up elsewhere.
Tl;dr - The manager tried to over-control our unpaid days off and badly misjudged how easily replaceable he is. Now he's losing almost all of the clinical staff.
Edit: Thank you all for reading and supporting our decision to walk away from this toxic management. Since we all had to jump into interviews on short notice, I also found a really helpful AI assistant for real-time interview answers in this post, which gives you suggested responses live during your call, so I wanted to share it here so you can benefit.