Ap7 Defective - Waiting on Warranty Shipping, Diagnosis, Reship. Need to buy new router at Best Buy. 2 months old product.
I've purchased 2 gold se and 2ap7s. I loved the concept and how they worked. But my AP7 has been a thorn. After close to 2 weeks it would drop WiFi. Then run a reboot recycle back on endlessly. Then get back online after 6+ hours. I’d then forget about it. But, this happed weekly. Now I’ve gotten them involved after testing all their suggestions…new Ethernet cable, new wall power. They want it shipped back via warranty. Now I’m out of a router and literally will go to Best Buy because Firewalla doesn’t understand what not having internet feels like, or waiting for more than a week fix feels like. I feel like they really don’t care about my first impressions and are penny pinching. My products are 1 and 2 months old. I was a fan. Please keep me a Firewalla fan.
Edit to post: my ap7 is broke…gold se I think works ok. Hard to know as the ap7 doesn’t give WiFi now.