I need support

I’m 7 months in and training just ended. My station is small and made me train on each of our shifts to train with a new person, each for a couple of months. With that I was constantly being retaught the same exact things over and over again, except in different ways.

I don’t know how to explain this better, but every trainer I have had does things in completely different ways. Then when I do things the other trainer taught me, the new trainer reduces my score and I get punished for it and told to do something different.

For example, one trainer told me to ask about drugs, weapons in the same question, the other told me I need to ask them as separately no matter what. Both have essentially tried to correct me over this as if I did something completely wrong. Then add on being taught how to do this repeatedly. Another time trainers have become upset with me because I used another button feature from what the other trainer wanted to execute the same exact task.

They also handle the radio differently on each shift. The officers see my uncertainty and there is already a bad gossip problem in the station. Any mistakes and personal business will be broadcasted and I have already heard their concerns about me, when I wasn’t told what I was doing wrong to their preferences.

I feel that every single call i’ve taken is getting corrected only because of this, even though training is now over. It’s starting to overwhelm me because I don’t know what is right. When I brought this up to my supervisor, I was told everyone just prefers to do things differently, that this is just how training is here and not everyone can handle it(having things taught to you repeatedly, and in different ways), and they think i’m doing a good job so far. It just does not feel that way. Not to mention some of the coworkers are generally in bad, gossip like moods every day.

I’m nervous to get more specific with examples. I do not feel great about this right now. Being locked in a dark room with these people and their gossip, and being told to second guess myself every few months is not feeling the best after so long.

The trainers trash talk each other and tell me I was taught everything completely wrong. It makes me wonder what the last half year of my life in training was even for then? I would say training being over would make it better, but I still expect to be corrected on little preferences long after it’s done. As a side note we’re understaffed and I am sure overtime is expected of me on top of this, which is making me feel more strain.

Please, this is a long message but can anyone tell me if they’ve gone through a similar process? Does it get better? Is all of this normal? Thanks.

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u/qjib — 2 days ago

am i the only one who likes rosetta stone?

i struggled learning farsi for a year. tried rosetta on nightshift with free school subscription and i thought i picked everything up so quick. suddenly i could understand people around me better and it throws you straight into the language until you get it, which went by super fast for me all of the sudden. for those who don’t know its structure is to throw you into language learning modules while refusing to translate anything, using only pictures or sounds, and it’s really effective for me.

this was also the only way i could get down grammar, just by seeing it in action with structured practice and trusting the process.

i have never had such a quick turnaround and even switched it to arabic, something i have no knowledge in, and have picked up fast. i thought i was struggling before this.

i saw complaints about the vocabulary bank, but each language is broken into 12 units on social life, food, family etc. so are my hopes up?

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u/qjib — 2 months ago