Workday Web Services - Update Primary Institutional Email Address

Having an issue adding a primary institutional email address to a student record that doesn't have one.

We manage identities with a separate identity management solution and when it modifies the email address we need to feed that back to Workday. Issue I'm having is being unable to find the correct syntax to specify the new email address is to be primary. It works fine if the user already has a valid email address, but if they don't I need to specify that the new one is primary. Tough to grab from the API documentation how that's supposed to be formatted (fully admitting the issue is probably me).

Here's the error I get when I try to pass in the updated email:

`Validation error occurred. Subject person must have exactly one primary institutional email address in order to have non-primary entries. The primary contact information may be either previously entered or included within this request.`

reddit.com
u/rcoyle23 — 6 days ago
▲ 2 r/Workday_help+1 crossposts

Workday Web Services - Update Primary Institutional Email Address

Having an issue adding a primary institutional email address to a student record that doesn't have one.

We manage identities with a separate identity management solution and when it modifies the email address we need to feed that back to Workday. Issue I'm having is being unable to find the correct syntax to specify the new email address is to be primary. It works fine if the user already has a valid email address, but if they don't I need to specify that the new one is primary. Tough to grab from the API documentation how that's supposed to be formatted (fully admitting the issue is probably me).

Here's the error I get when I try to pass in the updated email:

Validation error occurred. Subject person must have exactly one primary institutional email address in order to have non-primary entries. The primary contact information may be either previously entered or included within this request.

reddit.com
u/rcoyle23 — 6 days ago
▲ 2 r/Workday_help+1 crossposts

Updating Other_IDs for Workday Student Record Which Web Service

Folks,

Quick question for those who know Workday Student: What web service do you use to update Other_IDs for the Workday Student record. Workday is not the system of record for AD_Usernames which we store as a Custom_ID_Type_ID with an ID of AD_Username. We're trying to feed updates to that field to update a student's username in the system when it changes in the external system. We have it functional for Worker records as we can just use Change Other IDs web service. With Student there doesn't seem to be a web service to modify those fields. I've experimented with Get Change Other IDs (Student Records) - only seems to be able to return IDs and not update them. Import_Student_IDs only seems to touch the Student_ID. Same with Put_Student_ID.

reddit.com
u/rcoyle23 — 27 days ago