u/rider6667990

Hi,

A month ago I sent money to the bybit account and the money got frozen. Bybit provided the form where I need to indicate the source of funds, taxes, etc. This form was filled. 2 weeks passed, and I got nothing but the same form. The customer support just doesn't answer my questions, I don't understand what they want.

It looks like Bybit is just using my money. How can I escalate this case for it to be finally reviewed? I even have a personal manager who can't help as well. Thanks.

Hi,

A month ago I sent money to the bybit account and the money got frozen. Bybit provided the form where I need to indicate the source of funds, taxes, etc. This form was filled. 2 weeks passed, and I got nothing but the same form. The customer support just doesn't answer my questions, I don't understand what they want.

It looks like Bybit is just using my money. How can I escalate this case for it to be finally reviewed? I even have a personal manager who can't help as well. Thanks.