I’m not going through the trash for you
Just found this sub. Worked in retail mgt throughout the 90s pique of outlet shopping, so I have about 100 stories, but this my favorite.
I was managing an outlet shop for a popular watch retailer. The company had a 2-year warranty on all watches but the watch had to be mailed in for repairs, we provided a prepaid envelope. A woman came in with a few watches that weren’t working and I explained the policy to her, but she wasn’t having it. After a few minutes of her trying to get a different solution out of me she said I guess they’re junk and left them on the counter and ordered me to throw them away as she left in a huff. I obliged.
A few minutes later she walks back in, having obviously realized how foolish she was. Her demeanor had changed and she kindly asked me if she could have the watches and the envelopes to mail them in. I smiled and said sure. I handed her the envelopes and lifted the trash to the counter. She looked at me perplexed. I said, you asked me to throw them away. I did. I’m not digging in the trash for you. They’re in there if you want them. She scowled at me but clearly knew she created this situation with her ignorance. She started digging through the trash to retrieve her watches and I walked away to help another customer.