
S'pore consumers lose S$3.82 million from fitness closures, CASE calls for mandatory safeguards on prepaid packages
A continuation of the True Fitness case. Consumers Association of Singapore (CASE) reports that they received 1,610 complaints involving nearly S$3.82 million in reported prepayment losses following the fitness businesses’ closures.
The association also noted that consumers are generally treated as unsecured creditors when a business enters liquidation. Their prepaid funds are therefore not necessarily protected, and lodging a claim does not guarantee that they will recover the full amount.
CASE is now calling for mandatory safeguards on prepaid packages.