Not trying to build yet another AI chatbot, looking for feedback!
Earlier last month I decided to talk to a few of offline businesses I know in hopes of trying to find a problem I could solve.
One thing that caught my attention was that there is still a majority of the businesses don't have some sort of AI chatbot on their website. I feel it is a very low hanging fruit to capture leads from the website, also, I think there is a growing trend of website visitors expecting some kind of chat experience where they can ask questions. When I probe further, I realised these businesses don't want just a chatbot who can answer questions but they need an AI agent who can also take actions.
For e.g: Gather lead's requirements and sync it to the CRM with notes on next action so their team can plan better.
Taking this requirement, I spent entire month building a simple AI agent tool called Supadesk AI that can not just respond to questions but also can take necessary actions.
Basically, AI agent can be provided with API access of various tools and given instructions on how it use them when responding in conversation. So now the AI agent can trigger Zapier/Make/n8n workflows when a specific scenario.
For instance, Call this tool after visitor has provided their contact details, etc.
I'm sincerely looking to get some thoughts and honest feedback on the tool - Supadesk.ai (use the free trial)