Laptop randomly freezes after being idle. Hard shutdown required.
My Dell XPS 13 from 2022 (Windows 11; latest updates) is now randomly freezing occasionally after being idle. Sometimes when I go away to do something for a few minutes or more I'll come back to my PC and everything will be frozen (cursor doesn't even move). The only way to fix the issue is to do a hard shutdown by holding the power button for 15-20 seconds. I haven't noticed a pattern of when it happens and when it doesn't other than noticing that when I am active on the laptop and doing stuff, it doesn't happen. I ran some basic diagnostic tests and everything came up clear (ckdsk, Dell Support Assist etc.)
Any thoughts?